Anaqa

Privacy Policy

Effective Date: 17 Feb 2025

This Privacy Policy (“Policy”) explains how Biodynamic Mercatura Limited (“we”, “our”, “us”), located at 1721-04 Office 17, Ebene Junction, Mauritius and doing business as Anaqa.mu (“the Website”), collects, uses, discloses, and safeguards your personal data when you visit and interact with our website (located at www.anaqa.mu), use our services, or engage with any of the content, including but not limited to text, images, videos, and other digital materials hosted on our Website.

By using the Website or submitting any personal information to us, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect various types of personal and non-personal information when you visit and interact with our Website, including but not limited to:

  • Personal Information: This may include your name, email address, mailing address, telephone number, and other information necessary for communication or transactions on the Website.
  • Usage Data: This includes your IP address, browser type, browsing activity on the Website, access times, and other diagnostic data.
  • Content: All images, videos, text, and other multimedia or intellectual property uploaded, posted, or displayed by you on the Website.

2. Use of Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our Website and services.
  • To communicate with you, respond to your inquiries, and send transactional or promotional communications (where applicable).
  • To ensure the security and integrity of the Website.
  • To comply with legal obligations, enforce our rights, including investigating any violations of this Privacy Policy or Terms of Service.
  • To monitor and analyze usage of our Website and improve user experience.

3. Protection of Content

All content on the Website, including images, videos, text, designs, and any other intellectual property, is the sole property of Biodynamic Mercatura Limited and is protected by intellectual property laws including copyright, trademark, and trade secret laws. You are granted a limited, non-transferable license to access and view the content solely for personal, non-commercial use. Any unauthorized use, reproduction, distribution, or modification of the content is strictly prohibited.

  • Images and Videos: All images, videos, and multimedia on the Website are the exclusive property of Biodynamic Mercatura Limited unless otherwise stated. Unauthorized use or reproduction of such content without our express written consent is prohibited.
  • Text: All written content on the Website, including but not limited to articles, descriptions, product listings, and other written materials, are the property of Biodynamic Mercatura Limited and protected by copyright. You may not copy, reproduce, or redistribute such content without prior written permission.

4. Data Sharing and Disclosure

We do not share your personal information with third parties, except in the following circumstances:

  • Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our Website and providing services (e.g., payment processors, hosting providers). These third parties are obligated to use your information solely for providing services to us.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal processes, such as subpoenas, court orders, or government investigations.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction, and you will be notified of such a change in ownership.

5. Security of Your Information

We take the security of your personal information seriously and employ commercially reasonable security measures to protect your data. However, please be aware that no method of electronic transmission or storage is 100% secure. While we strive to use acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website, analyze usage, and gather marketing data. Cookies are small files stored on your device that help us recognize your browser and collect information on how you interact with the Website.

  • You may choose to disable cookies through your browser settings, but this may impact your ability to access certain features of the Website.

7. Your Data Protection Rights

In accordance with the Data Protection Act 2017 (Mauritius) and the General Data Protection Regulation (GDPR) (EU), you have the following rights regarding your personal data:

  • Access: You have the right to request access to the personal data we hold about you.
  • Correction: You have the right to request correction of any inaccuracies in your personal data.
  • Deletion: You can request that we delete your personal data, subject to any legal obligations that require retention.
  • Objection: You may object to the processing of your data under certain circumstances.
  • Data Portability: You may request a copy of your personal data in a commonly used, machine-readable format.
  • Withdrawal of Consent: If we rely on your consent to process your personal data, you can withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

To exercise these rights, please contact us at [email protected].

8. International Data Transfers

If you are located outside Mauritius or the European Union, please note that your personal data may be transferred to, and processed in, Mauritius or other countries. These jurisdictions may have different data protection laws than those in your country.
When transferring personal data outside of the European Economic Area (EEA), we ensure that adequate safeguards are in place, such as using Standard Contractual Clauses approved by the European Commission, to protect your data.

9. Third-Party Links

Our Website may contain links to external sites that are not operated by us. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page, and the updated date will be reflected at the top of the page. We encourage you to review this Privacy Policy periodically for any updates.

11. Contact Us

If you have any questions about this Privacy Policy, our data protection practices, or wish to exercise your data protection rights, please contact us at:

Biodynamic Mercatura Limited
1721-04 Office 17, Ebene Junction,
Mauritius
Email: [email protected]

Compliance with Data Protection Laws

  • This Privacy Policy complies with the Mauritian Data Protection Act 2017 and the General Data Protection Regulation (GDPR).
  • If you are a resident of the European Economic Area (EEA) or Switzerland, we adhere to the GDPR in processing your personal data.
  • If you are a resident of Mauritius, we comply with the Data Protection Act 2017 in processing your personal data.